I made an abrupt career change about ten years ago during the first dot-com recession, moving from a marketing role to working on credit card fraud detection projects. At the time I thought I was basically treading water – my old client was going away and I needed a job that would let me stay in Atlanta while my girlfriend and I got married. They needed an analytics guy and I needed a job.
Before I started working on the credit card fraud team, I imagined the fraudsters were unsophisticated criminals – high tech purse snatchers. What I discovered that summer surprised me.